Founding Customer Cohort 2026 · 2 of 3 spots open → details
Bo[a]B / by pi.0 / v.2026

You run the business.
Bo[a]B runs the busywork.

Bo[a]B is an operations layer that runs on a small computer in your office. The other tools draft the document; Bo[a]B runs the process — the intake, the follow-up, the hours that get worked but never billed. Your hardware, your data, your call.

The small Dell computer that runs Bo[a]B on your premises
What Bo[a]B Does

Six functions. One layer.

Each function learns your patterns and reports in plain English. You stay the decision-maker. Bob handles the part where the decision gets executed and the records get kept straight.

The six functions around your box Six business functions — Finance, Sales, Marketing, Customer Support, Executive Strategy, and Systems Operations — feed into a central box running Bob, which sends finished work back out: the weekly readout, clean records, sent follow-ups, and routed messages. [a] [Mk] MARKETING [Sa] SALES [Fi] FINANCE [Cs] SUPPORT [Ex] STRATEGY [Sy] SYSTEMS UNIFIED DATA AND REPORTING KNOWLEDGE MANAGEMENT EXECUTION & FOLLOW-UP
Six functions in, finished work out — one layer on your hardware.
Finance
Books · Cash · Reporting

Keeps the books current and tells you what changed.

Reconciles your accounts every morning and drafts the monthly close. Tells you the three numbers that moved most week-over-week — and flags the cash-flow dip three weeks before it happens.

Sales
Capture · Follow-up · Pipeline

Tracks every lead and follows up so none of them rot.

Catches every inbound — form fills, walk-ins, referrals — and puts them in one place. Drafts the follow-up in your voice and flags the leads gone quiet. Turns a shoebox of business cards into a working pipeline.

Marketing
Write · Schedule · Report

Writes, schedules, and reports on what's working.

Drafts the posts, the newsletter, the seasonal promo — in your voice, not generic AI sludge. Schedules across channels and reports back in plain English on what worked and what didn't.

Customer Support
Answer · Route · Escalate

Answers the easy ones, routes the hard ones to you.

Watches the inbox, the chat, the voicemail. Answers the questions you've answered a thousand times — hours, location, walk-ins — and routes the ones that need you, context attached, so you respond fast.

Executive Strategy
Watch · Flag · Synthesize

Watches the numbers and flags what's moving.

Reads your finances, sales, marketing, and operations together and tells you weekly what changed. Surfaces the patterns you'd miss — the regular who's vanished, the item with quietly collapsing margins. The thing your CFO would tell you if you had one.

Systems Operations
Connect · Monitor · Alert

Keeps the tools talking to each other and alerts you when one stops.

Your POS talks to your accounting; your invoices land in your books without anyone copying numbers. When something breaks — and it always does — you get a clear alert and a fix path, not 3am detective work.

How a Beta Engagement Works

Four conversations, then it runs.

  1. 01
    Discovery

    We map your day.

    An honest conversation about what your operating week actually looks like. Where the hours go. What data lives where. Which three time-sinks would change everything if they disappeared. I leave with the picture; you leave with a clear scope and a fixed price.

  2. 02
    Build

    I configure Bob to your business.

    I set up Bo[a]B against your data, in your voice, on your hardware. Each of the six functions gets tuned to what your business actually needs — a coffee shop's Bob doesn't look like a law firm's. You're available for a couple of working sessions while we get it right.

  3. 03
    Install

    I bring the machine to you.

    The machine — a small computer about the size of a hardback book — gets delivered and installed where it lives. We turn it on together. We watch it work. I walk you through what you can ask Bob to do, and what you should never ask him to do.

  4. 04
    Run

    You run it. I keep it running.

    You're the operator from day one — Bob reports to you, not to me. I'm in the background keeping the system healthy, fixing what breaks, and pushing out improvements as I learn from other customers. Weekly check-ins for the first month, then monthly once it's humming. The line stays open.

Why On Your Hardware

Your data. Your machine. Your business.

Most AI services run in the cloud, on hardware you don't own, with your data flowing through systems you don't control. That model works for some businesses. It doesn't work for the businesses I build for — the ones whose customer list, books, supplier relationships, and competitive edge live in the data Bob touches.

Bo[a]B runs on a small computer that sits in your shop. Your customer records, your books, your patterns, your way of doing business are processed right there, on hardware you can put your hand on. The guiding rule is simple: your data stays under your control — what, if anything, ever leaves the box is your decision.

Three practical consequences: your data isn't used to train anyone else's model; the everyday work keeps running on the box even if your internet drops; and if you ever decide to stop working with me, you keep the box and the data with it. Walking away is a clean break, not a forensics project.

Owning Bo[a]B

Own the base. Keep it current.

You own Bo[a]B outright — buy it, or lease-to-own. On top sits one flat keep-current subscription: think of it as integration insurance. It keeps the connectors working as the software around you changes, so nothing quietly breaks. Cancel anytime and the box keeps running — it degrades gracefully, it never bricks. Sized to your firm by the number of billing professionals, and priced against the billable hours you're losing today — not against a software seat.

Core
Up to 10 billing pros · Your hardware

For the solo practice and the small firm.

Runs on hardware you already have — nothing new to rack. Start with the function that hurts most and add the rest as you go. External reasoning is pay-as-you-go, only when you ask for it.

Own from $6K · keep-current $500/mo

Practice
10–30 billing pros · The default

The full operations layer — and the default.

Runs on your own hardware or a dedicated box you own. Covers the core of the practice — intake, follow-up, billing, reporting — with external reasoning on included credits. When in doubt, this is the tier.

Own from $15K · keep-current $1.2K/mo

Firm
30–50 billing pros · Full suite

For the firm running on real volume.

A dedicated box you own, the full suite of functions, and priority on external reasoning. Built for firms with serious archives and serious throughput — years of matters, projects, and records.

Own from $30K · keep-current $2K/mo

Black Box
On-prem AI · By exception

When nothing can leave the building.

The reasoning itself runs on the box, on dedicated hardware — not just your data, the inference too. For regulated and privacy-mandated firms. Sold by exception; if you need it, you already know.

By exception · scoped individually

Founding cohort 2026 — first three

The first three firms aboard get a real founding rate, held for the life of the engagement, plus priority on which functions get built next. Open through the end of 2026, or until the third is signed. See what founding customers get →

Where a box is involved, hardware is billed at cost — a pass-through, never a markup. Outgrow your tier and it's a swap and a restore, not a migration.

Who Builds It

A studio of one.

pi.0 is a studio of one. I do the work, end to end — discovery, build, install, the running of it. I don't subcontract. Twenty years before this, I ran operations inside companies that had real ops teams — Google, NYT, MoMA, a turnaround at Sonicbids. Bo[a]B is the layer those companies have, sized for the businesses I grew up around.

Read more about Patrick

FAQ

Questions I get asked.

Who is Bo[a]B for?

Owner-led professional-services firms — law practices, consultancies, agencies — roughly 3 to 50 billing professionals, where time is the product and it leaks: hours worked but never captured, work delivered but never billed. The kind of firm where a partner still knows every client and is also the one chasing the follow-up at 11pm. It's not built for firms big enough to staff a real ops team, for solos a spreadsheet still covers, or for owners who want a fully autonomous agent they don't supervise. Bo[a]B takes the busywork off your plate; it never takes you out of the loop.

What does Bob actually cost?

You own Bo[a]B, then keep it current with one flat subscription (see owning Bo[a]B). Core — up to 10 billing pros, runs on your own hardware — is own-from $6K plus $500/month. Practice (10–30 pros, the default) is own-from $15K plus $1.2K/month. Firm (30–50 pros) is own-from $30K plus $2K/month. Black Box is scoped individually, by exception. Buy outright or lease-to-own; the subscription is cancel-anytime, and if you stop it the box keeps running. Where a dedicated box is involved, its hardware is billed at cost — never a markup. The first three founding firms get a founding rate held for the life of the engagement. No multi-year lock-in.

Who owns the data?

You do. Always. Your data lives on your hardware, in your shop, and ownership never transfers to me. It's processed on the box, and you control what — if anything — ever leaves it. I never sell your data, and I never use it to train a model for anyone else.

What happens to my data if I stop working with you?

You keep the machine. You keep the data. We schedule one final session where I show you what's still running, what you can keep using as-is, and what you'd want to swap out if you decide to maintain it long-term yourself. No exit fees. No lock-in.

What if the box breaks?

The box is a commodity computer. If something fails, a replacement gets shipped overnight under warranty. I keep an encrypted backup of your configuration that restores in a couple of hours. You'd lose maybe a half-day of automated work — your business keeps running because the humans still know how to do their jobs. The same machinery works in reverse: if you outgrow your box, we swap the hardware and restore — your system doesn't change, your data never leaves your control.

Can I see Bob doing the work?

Every action Bob takes is logged in plain English. You can read what he did this morning, last week, last month. Anything Bob writes — emails, posts, reports — passes through your approval before it goes out, unless you explicitly tell him to ship it without checking.

Does Bob replace people on my team?

No. Bob does the work nobody on your team wants to do — the reconciliation, the follow-up nobody got to, the report that should have been written but wasn't. Your team stays on the work they're good at, the work customers actually pay you for.

What does Bob touch — email? bank? POS?

Read access to the data you choose: email, POS, accounting software, calendar, payroll. Write access only where you explicitly grant it — sending follow-up emails, posting to social, drafting your weekly report. Anything that moves money or commits the business needs your approval every time.

How long until it's running?

About four to six weeks from the first conversation to the day you stop having to think about it. Discovery is one week. Build is two to three. Install is a day. Then a couple of weeks of tuning while you and Bob get used to each other.

What if I want it to do something it doesn't do yet?

Tell me. If it fits within Bob's shape — automating a piece of operating work — it gets built. Improvements land for everyone, not just you, with your data staying yours. If what you want is bigger than that — a custom product, a one-off integration — we scope it separately.

Is this a subscription? What am I paying monthly for?

You own Bo[a]B — the monthly isn't a lease on it. It's a keep-current subscription: integration insurance that keeps your connectors working as the software around you changes, plus system updates, the new functions other firms have unlocked, and direct access to me when something needs attention. Cancel it and the box keeps running on what it already knows — it degrades gracefully, it never bricks. You're paying to keep it current, not to keep it.

Why is it called Bo[a]B?

Two reasons. First, it stands for Business on a Box — the literal thing it is, a small computer running your business in the background. Second, it sounds like Bob, a nod to Bob from Office Space — the efficiency consultant who told the truth and cut the bullshit. The Office Space Bob fired people. This Bob does the opposite: he handles the work your team doesn't want to do, so you can keep them on what they're good at.

Founding Customer Cohort 2026

Three founding spots. Talk to me.

Three founding customer spots for 2026. If you've read this far and any of it sounded like your business, talk to me. Twenty minutes, no slides, no pitch — just a conversation about whether Bo[a]B fits your shape.

Start a conversation